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Contact
We welcome receiving feedback from you about debugtools.com™ LLC and
the JDebugTool® graphical Java™ debugger.
Our technical support and contact information is found by selecting the About... menu item in
JDebugTool's Help menu:
- For comments, suggestions
and features you would like to see in JDebugTool.
- For Help on using and installing JDebugTool.
First check the Tutorial, the FAQ and the debugger's Help to see is your question is answered there.
Attach a copy of your License File for higher priority technical support.
- For JDebugTool Bug Reports (see below).
- For problems with the debugtools.com Web site.
- For sales questions or problems.
Note that replies may take up to 24 hours.
Bug Reports
For bug reports please include the following (if possible):
- The version of JDebugTool, the JDK and the OS.
- The exact error message.
- How the bug occurred.
- If the bug is repeatable, the steps to reproduce the bug. A small sample program
that demonstrates the bug would be wonderful.
- If a stack backtrace is generated, such as from an uncaught exception, please send
the complete backtrace.
- If the debugger hangs or gets into an infinite loop, generate a thread and monitor dump for the debugger, and please
send us the complete dump:
- On UNIX®, send a signal to the debugger by the command kill -QUIT <debugger PID>
or by typing the key sequence <ctrl>\ in the shell where the debugger is running.
- On Windows®, type the key sequence <ctrl><break> in the shell where the debugger is running.
Mailing Address
debugtools.com LLC
11908 Johnny Weismuller Ln.
Austin, TX 78748
USA
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